Client Partnership
I believe a good product starts with a deep client relationship. At Arbor I acted as the primary owner of the company's highest-value clients, either directly or by coaching team members through it. Over four years I managed 25+ enterprise projects representing more than $1M in combined contract and grant-funded value, including Crocs, Canada Goose, Gildan, and JCB (Japan Credit Bureau). I love building strong relationships with clients and understanding their needs deeply enough to add real value.